• Agile Coach/Scrum Master

    Job Locations
    Regular Full-Time
  • Job Description

    Zapproved is seeking an experienced Agile Coach/Scrum Master to join our forward-thinking engineering team in response to our continued rapid growth. In this new role at Zapproved, you’ll be working hands-on with our product development teams in an agile environment ensuring smooth and efficiently run teams that are predictable and dependable.


    You will be one of two agile coaches providing guidance and direction to our scrum teams by mentoring them in Agile principles and helping them improve upon their practices. You will also work cross-functionally with a wide variety of stakeholders, including engineers, designers, QA, product, and engineering leaders. We are seeking someone who can quickly switch projects even when the end goal is still murky; our team moves (and succeeds or fails) fast!


    What You’ll Be Doing:

    • Provide coaching to multiple scrum teams on Agile Principles and Practices
    • Organize and facilitate daily stand-up meetings, reviews, retrospectives, sprint and release planning, and other Scrum-related meetings
    • Drive continuous process improvement to identify and share improvement opportunities, and look externally for best practices in order to increase customer satisfaction, quality, and business value
    • Help the team assess, surface, and communicate schedule risk
    • Track and communicate team metrics and sprint/release progress to teams and management
    • Achieve improved operational excellence in delivery and increased early warning of issues and challenges to allow enough time to resolve or mitigate
    • Ensure the appropriate level of transparency via KPI reporting and other communications


    What You’ll Need:

    • 3+ years in a scrum master or agile coach role; significant track record of working with multiple scrum teams to deliver quality software
    • Experience with everything from user stories and tasks through roadmaps
    • Demonstrated and enthusiastic approach to problem solving and collaborating
    • Excellent organizational, analytical, written, and verbal communication skills with the ability to multi-task and follow through on projects to completion
    • Ability to build constructive relationships, present ideas, and communicate change to all stakeholders
    • Practical understanding, experience, and knowledge of DevOps capabilities such as Continuous Integration and Delivery (CI/CD), Automated Testing, etc


    What Would Be Nice:

    • Experience working in a rapidly scaling company or start-up environment
    • Experience working in a SaaS company
    • Scrum Master Certification (CSM)


    Working for Zapproved:

    Founded in 2008, Zapproved LLC is the leading ediscovery software provider for managing corporate litigation readiness. Our Z-Discovery Suite returns power to in-house legal teams and helps them navigate electronic discovery with minimal risk and cost, setting new standards for scalability and intuitive design. Zapproved’s flagship product, Legal Hold Pro, is widely adopted by Fortune 500 and Global 2000 corporations. Zapproved has earned recognition with numerous awards, including:


    • Best E-Discovery Legal Hold Product at the 2015 and 2016 Legaltech News Innovation Awards  
    • The 2016 and 2017 Deloitte Technology Fast 500TM lists ranked Zapproved as one of the fastest growing companies in North America
    • The National Law Journal Best of 2018 survey lists Legal Hold Pro as one of the top Legal Hold Solutions
    • 100 Best Companies to Work for in Oregon 2018


    Zapproved is also SOC 2® Type 2 certified, the industry’s highest rating for data security. With 99% customer retention, we continue to cultivate ridiculously happy customer experiences year after year. We take pride in fostering an inclusive, innovative culture where diversity and bright ideas are welcome. Learn more at zapproved.com.


    How to Apply:

    To be considered, please provide your resume, cover letter, and (if applicable) a link to a portfolio of your work. We are looking for the things that drive and excite you and the mark that you want to leave on the world, so consider that in your cover letter. We think this is more important than your resume, and we will read your letter first.

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